FAQ

1. How do I know that my order is confirmed?
Once you place an order, you will receive a confirmation email. It will include your order number and estimated time of delivery.

2. Can I modify my order after placing it?
Unfortunately after the order is placed, you cannot add new products to the order but you can always place a new order for the desired products. If you wish to remove products from your order, please contact us at customer support to cancel the order so that a fresh order can be placed.

3. How can I track my order?
You will receive a mail with shipment details once your order is dispatched. It will include the shipment number/AWB and the name of the courier company. You can track your order at their website or you can also write to us at care@fantraa.com

4. Are there any shipping charges?
We offer FREE Shipping on all orders above Rs.250, which is notified from time to time. You should consider the shipping rates shown at the time of check-out to be final.

5. Do you offer Cash on Delivery?
Yes, We offer Cash-On-Delivery at no additional charge.